Product: Total Gym Sales Representative Clear all filters (3 of 3 reviews match)
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After purchasing my Total Gym Fit( third total gym purchase for me) I had to change my discover credit card for security purposes. I called Mr. Brian White (Total Gym Customer Service Rep) twice explaining that I needed to give the company my new ID number in order not...
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1 comment
Irene Moore
#1698109
Shopping Expert
If you need any assistance, you may contact Total Gym Customer Service by phone at 1-800-501-4621 (toll-free), by email at support@totalgym.com, or by mail
Total Gym 5225 Avenida Encinas Suite C Carlsbad, California 92008 United States
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Review
#1468193 Review #1468193 is a subjective opinion of poster.
Service
Total Gym Sales Representative
Reason of review
Poor customer service
I am initially upset that the sales rep at total gym the official site was not forthcoming about ANY other option for a less expensive version. My elderly mother was not given a choice..he bombarded her with 1$down today only 100%money back guarantee n the typical...
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2 comments
Irene Moore
#1698114
Shopping Expert
According to the Total Gym return policy, if you are not satisfied with your purchase, you should contact a Total Gym customer service representative by calling Total Gym's toll free number at 1-800-501-4621 within 30 days of delivery for a full refund or credit. Shipping and handling fees are not covered in refunds.
Please note that according to the Total Gym FAQ, the Total Gym Supreme, the Total Gym XLS and the Total Gym FIT do not require any assembly and can be set up in minutes.
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#1307372 Review #1307372 is a subjective opinion of poster.
Service
Total Gym Sales Representative
Reason of review
Poor customer service
And he just kept pushing until I hung up on him. I would love to purchase a total gym but after that phone call just to ask a few questions I would never purchase a gym from your company. You should be ashamed of your practices on selling and pressuring people!!!!!!!!...
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Review
#1129464 Review #1129464 is a subjective opinion of poster.
Service
Total Gym Sales Representative
Reason of review
Poor customer service

Contact Total Gym Customer Service

Mailing Address:
Total Gym
5225 Avenida Encinas Suite C
Carlsbad, California 92008
United States
Phone:
(800) 541-4900
All Total Gym Contacts

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