Product: Total Gym Exerciser Clear all filters (7 of 7 reviews match)
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Total Gym in Columbia, South Carolina - Can be fixed

The xls s/b at the bottom of cushion when you u unfold it. If not lay the machine flat and slide the cushion off then turn it around and slide it back on.
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Review
#1602742 Review #1602742 is a subjective opinion of poster.
Product
Total Gym Exerciser
3.5
Details
I have a new XLS (about 1 1/2 months old) and I have started getting a clunking noise on the board when doing leg work. One of the brackets rubs against the rail while exercising (left side)? If I shift my wt. the board moves a bit to the side and it stops? This is...
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1 comment
Irene Moore
#1698105
Shopping Expert
Total Gym's 30-day risk-free trial lets customers try the gym for 30 days with an initial single payment, depending on the offer and model they purchase, according to the company's website. Credit cards will be billed for the trial amount when order ships, including sales tax for the total amount in applicable states.

Following the trial period, Total Gym will charge the credit card number given to the company each month until the gym is paid off.

Total Gym claims it does not charge interest on its payment plans.
If you are not satisfied with your purchase, you may contact Total Gym Customer Service directly via Contacts tab on Pissed Consumer and ask for assistance.
Review
#1492172 Review #1492172 is a subjective opinion of poster.
Product
Total Gym Exerciser
Pros
  • Being able to exercise at home
Cons
  • Defective assembly of equipment
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • defective products
1.0
Details
This is the second Total Gym we have owned and we are completely pissed off. The inferior quality of the QVC model is a disgrace. We can't even us this equipment, it is just gathering dust. I have tried sending emails but I never get a response. The customer service...
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2 comments
Irene Moore
#1698115
Shopping Expert
If you need any assistance, you may try to reach out to Total Gym Customer Service by phone at 1-800-501-4621, by email at support@totalgym.com, or by mail Total Gym 5225 Avenida Encinas Suite C Carlsbad, California 92008 United States. You may also share your experience by posting comments via the company social networks.
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Review
#1270831 Review #1270831 is a subjective opinion of poster.
Product
Total Gym Exerciser
Reason of review
Bad quality
qvc and total gym do not need to ever make a deal again. Total Gym with the cyclo trainer attachement destroyed my body in the following ways: 1. my back was wrenched during 25-30 mile a day rides that did didley squat for my cardio health or blood sugar and I ended...
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1 comment
Irene Moore
#1698093
Shopping Expert

Total Gym’s refund policy is one of the top concerns stated in 37 Total Gym complaints and questions. TotalGym.com explains that if customers are not 100 percent satisfied with any purchase, they can contact a Total Gym customer service representative by calling Total Gym's toll-free number at 1-800-501-4621 within 30 days of delivery for a full refund or credit. Shipping and handling fees are not covered in refunds.
Review
#1232155 Review #1232155 is a subjective opinion of poster.
Product
Total Gym Exerciser
Reason of review
Bad quality

Total Gym - I very much like this gym

5.0
Details
No problems with this company.. Specs are given online before you order.. You know the size and weight ... I use my gym 3-4 times a week... Easy to use.. Videos are clear and informative.. It is not a “cakewalk “.. It takes commitment... And you get results.. For us, it is a keeper..
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Review
#1147829 Review #1147829 is a subjective opinion of poster.
Product
Total Gym Exerciser
Reason of review
Good quality

Total Gym in Exton, Pennsylvania - Piece of garbage

1.4
Details
They advertise that it comes assembled but then you have to assembled without instructions
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Review
#1110375 Review #1110375 is a subjective opinion of poster.
Product
Total Gym Exerciser
Reason of review
Not as described/ advertised

Total Gym Exerciser Review

4.8
Details
I've used my XL, no S, off and on for about 15 years. I had to replace the cables, but other than that it continues to work like a champ and perform the way it was designed.
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Review
#1035074 Review #1035074 is a subjective opinion of poster.
Product
Total Gym Exerciser
Reason of review
Good quality

Contact Total Gym Customer Service

Mailing Address:
Total Gym
5225 Avenida Encinas Suite C
Carlsbad, California 92008
United States
Phone:
(800) 541-4900
All Total Gym Contacts

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