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Total Gym - Sceaking a refund

It was the wrong department
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Review
#1053954 Review #1053954 is a subjective opinion of poster.

Total Gym Exerciser Review

4.8
Details
I've used my XL, no S, off and on for about 15 years. I had to replace the cables, but other than that it continues to work like a champ and perform the way it was designed.
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Review
#1035074 Review #1035074 is a subjective opinion of poster.
Product
Total Gym Exerciser
Reason of review
Good quality
1.4
Details
I received my product about a month ago. As I followed all protocols and instruction with great detail and care. While opening the Total Gym Fit with one foot while unfolding the Total Gym it collapsed on my ankle and foot.Causing a great deal of harm. Which I have to...
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2 comments
Anonymous
#1340283

you dropped it on your foot hello??????

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Review
#1015544 Review #1015544 is a subjective opinion of poster.
Product
Total Gym Fit Rower
Pros
  • Fast shipping
Cons
  • Injuries
  • Very poor costomer service
  • Customer service
Reason of review
Cause of great injury to foot that may require numerous surgeries
Preferred solution
Let the company propose a solution
Tags
  • defective products
  • Pain And Suffering Medical Bills
  • Permanent Foot Damage
  • Office Hours
2.0
Details
I've only had my Total Gym for a few months. The pin that permits the rails to be raised and lowered is apparently stuck. I was attempting to lower it for storage and it got almost all the way down....and jammed. It can't be raised or lowered. Because it didn't quite...
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3 comments
Anonymous
#1578100

You must be patient and master the proper set up and take down techniques.

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Review
#997286 Review #997286 is a subjective opinion of poster.
Product
Total Gym Rower
Pros
  • Being able to exercise at home
Cons
  • Premature equipment failure
Reason of review
Bad quality
Loss
$400
Preferred solution
Let the company propose a solution
I purchased my Total Gym Fit about a year ago via the main site through chat with a customer rep. Asked a few questions, told them I wanted to replace my original used Total Gym with the new Fit model and asked them about the best price they could guarantee me. A few...
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Review
#992574 Review #992574 is a subjective opinion of poster.
Product
Total Gym Fit Rower
Reason of review
On time delivery
1.0
Details
Well would of like to make payments through the mail instead of out of my account. Never could get ahold of someone who could give me an address to send payments too. I changed bank cards and would hope they would send me a bill in the mail. No such luck. They went...
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Review
#924908 Review #924908 is a subjective opinion of poster.
Service
Total Gym Customer Care
Reason of review
Problems with payment
1.0
Details
I was told over the phone this company would give me my money back no questions asked if I wished to return it before the 60 days. I could never get it out of the box it was so heavy. When I called and asked them to come get it the lady told me it would caust me $49...
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1 comment
Anonymous
#1445253

I WANT TO RETURN THE TOTAL GYM ITS BIGGER THAN WHAT I THOUGHT I'VE CALLED THE NUMBER ON THE INSTRUCTIONS TO GET A RETURN CODE TO SHIP AND I GET A CALL CENTER AGENT THAT CAN'T DO ANYTHING I'VE TRIED VIA EMAIL AND I GET THE SAME RUN AROUND.ANYBODY OUT THERE THAT CAN HELP ?

Review
#909927 Review #909927 is a subjective opinion of poster.
Reason of review
Problems with payment

Total Gym Customer Care Review

2.1
Details
I'm sick of calling 1 of the hundred different listed numbers for total gym only to speak to a machine. Human interaction would be GREATLY appreciated when trying to figure out process and procedure information.
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Review
#902571 Review #902571 is a subjective opinion of poster.
Service
Total Gym Customer Care
Reason of review
Poor customer service

Total Gym Exercise Machine Review

Im a disabled vet i live at 71 balzac cout tonawanda ny 14150 i would love to work out my knees are gouty chuck i cant afford it but if u have a old rusty total gym i coulld restore it and put it to us in home alone every day all my buddies are dead.i use to be in black opps if u can help.a old fellow out ill make u proud mike mckeiver broke and lonely
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Review
#890889 Review #890889 is a subjective opinion of poster.

Total Gym Customer Care Review

1.1
Details
Very disappointed, from the equipment to the customer service. I suggest you be ware! I tried it, i keep my hair in a ponytain, and it pulls my hair, it also has you over extending on excersizes. I called to return it, they would say no it's too late, i asked to speak to a manager and they you take a message and never return your call. This thing is sitting in a box in my garage. It's awful.
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Review
#858938 Review #858938 is a subjective opinion of poster.
Service
Total Gym Customer Care
Reason of review
Poor customer service