Rating: 2 Stars Clear all filters (3 of 42 reviews match)
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2.0
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I've only had my Total Gym for a few months. The pin that permits the rails to be raised and lowered is apparently stuck. I was attempting to lower it for storage and it got almost all the way down....and jammed. It can't be raised or lowered. Because it didn't quite...
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3 comments
Anonymous
#1578100

You must be patient and master the proper set up and take down techniques.

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Review
#997286 Review #997286 is a subjective opinion of poster.
Product
Total Gym Rower
Pros
  • Being able to exercise at home
Cons
  • Premature equipment failure
Reason of review
Bad quality
Loss
$400
Preferred solution
Let the company propose a solution

Total Gym Customer Care Review

2.1
Details
I'm sick of calling 1 of the hundred different listed numbers for total gym only to speak to a machine. Human interaction would be GREATLY appreciated when trying to figure out process and procedure information.
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Review
#902571 Review #902571 is a subjective opinion of poster.
Service
Total Gym Customer Care
Reason of review
Poor customer service
1.7
Details
Customer service sucks. I submitted an order 3 weeks ago, or so I thought. I was never billed, so I contacted customer service again and was told the order did not process because the billing and shipping address were different. I called five times over this issue to...
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Review
#782630 Review #782630 is a subjective opinion of poster.
Service
Total Gym Customer Care
Cons
  • Customer service
Reason of review
Order processing issue

Contact Total Gym Customer Service

Mailing Address:
Total Gym
5225 Avenida Encinas Suite C
Carlsbad, California 92008
United States
Phone:
(800) 541-4900
All Total Gym Contacts

Total Gym Products and Services Reviews

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