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1.0
Details
Total Gym - Defective out of the box
Total Gym - Defective out of the box
Total Gym - Defective out of the box
We just purchased a “NEW” in the box Total Gym XLS on ebay. It arrived and looked like the box had gone to war. The top leg is bent and cover broken. And it appears as though the bottom rail assembly is installed upside down. The squat sleeves are on the bottom of the...
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2 comments
Irene Moore
#1698100
Shopping Expert
According to the Total Gym refund policy, if customers are not 100 percent satisfied with any purchase, they can contact a Total Gym customer service representative within 30 days of delivery for a full refund or credit. Shipping and handling fees are not covered in refunds. Please check out full Total Gym contact information given in the article “Top Total Gym Question: How Does TotalGym.com 30-day Trial Period Work?”
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Review
#1166647 Review #1166647 is a subjective opinion of poster.
Product
Total Gym Xls Rower
Cons
  • Defective assembly of equipment
Reason of review
Damaged or defective
Loss
$872
Preferred solution
Let the company propose a solution
Tags
  • defective products

Total Gym - Gym Equipment Review from Las Vegas, Nevada

5.0
Details
Total Gym - Gym Equipment Review from Las Vegas, Nevada
I was working out and my cable snaped not by fault of mine , it is not a smooth cut the wires ripped apart, im only a 120 pounds I use my totalgym everyday. I have never herd of anything like that happening. My name is Suzanne Hampton 702 685 7406 or 702 544 0117 can you please get back with me A.S.A.P. Thank you.
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Review
#560091 Review #560091 is a subjective opinion of poster.
Reason of review
Damaged or defective

Contact Total Gym Customer Service

Mailing Address:
Total Gym
5225 Avenida Encinas Suite C
Carlsbad, California 92008
United States
Phone:
(800) 541-4900
All Total Gym Contacts

Total Gym Products and Services Reviews

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