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Top Question

How do I cancel my Total Gym order?

1 answer
Irene Moore
#1674992

Unfortunately, Total Gym Commercial does not provide any information about cancellations. It is only stated that in the event of order cancellation or return, Total Gym Commercial has the right to charge a 25% restocking fee. For that reason, you had better reach out to their customer service agents by phone at (800) 541-4900 or by email at support@totalgym.com and ask for assistance. You can also use their website-based chat option.

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What is Total Gym refund policy?

1 answer
Irene Moore
#1674989
Total Gym Commercial doesn’t necessarily have a return policy. If you wanted to return your product, it would have to be shipped out in the same condition. Shipping and 25% restocking fee is covered by you. Please check out more information regarding this issue given in the article FansEdge VS Total Gym VS Warrior Custom Golf Pros and Cons.
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How can I reach out to Total Gym customer support?

1 answer
Irene Moore
#1674988
If you need any assistance, you may contact Total Gym Customer Service by phone, by email, by mail, or via social networks. 


Total Gym Customer Service

  • Mailing Address: Total Gym 5225 Avenida Encinas Suite C Carlsbad, California 92008 United States
You can also use their website-based chat option.

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How do I return my equipment to Total Gym?

1 answer
Irene Moore
#1674986

According to the Total Gym return policy, the company will accept the product only with a return material authorization number (RMA No). RMA No is issued by Total Gym Commercial in their sole discretion. Returned products must be in original shipping cartons and must be complete with all packing materials. If returned products are claimed to be defective, a complete written description of the nature of the defect must accompany all returned products. All items not eligible for return will be returned to a buyer. Please note that shipping and 25% restocking fees are covered by consumers.

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Balance

I am not a pissed customer just trying to get my balance

1 answer
Irene Moore
#1674985
If you need any assistance, you may contact Total Gym Customer Support directly via Contacts tab on Pissed Consumer.
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Questions 5