5225 Avenida Encinas Suite C, Carlsbad, CA 92008, USA
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I ordered a total Gym with percofic uses tricep and bricep and cycle trainer. Some of the missing items were cycle trainer, I call Total Gym the response was Oh you have to pay extra for that. I told them that Mr Xxxxxx saiid this was all included.

Reported to consumer protection Agency, BBB both State and Federaal.

Product or Service Mentioned: Total Gym Shipping Service.

Reason of review: Order processing issue.

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Irene Moore
Shopping Expert
According to TotalGymDirect.com, replacement parts like hitch pins, wheel assembly kits, heel pads, foam grips, etc. can be ordered from the TotalGymDirect.com.
You may also ask for a refund or credit by calling a Total Gym Customer Service representative at 1-800-501-4621 (toll-free) within 30 days of the purchase.