Total Gym
Reviews and Complaints
Piece of garbage
Never got to use it after I received it. Crushed my foot in pieces!
I received my product about a month ago. As I followed all protocols and instruction with great detail and care.
While opening the Total Gym Fit with one foot while unfolding the Total Gym it collapsed on my ankle and foot.Causing a great deal of harm. Which I have to see a Orthopedic Surgeon for. I still can barely get around. I tried to call customer service but they close at 5 pm Eastern time.
Which I find ridiculous. I am calling on attorneys on my case. One of the bottom black pieces which keeps the gym in place was broken. I did not even notice this until after I had opened it and it destroyed my foot causing nerve pains all the way to my knee.
I will be filing a lawsuit. If anyone else is interested in joining this suit feel free to contact me via email sharilipsey@***.com more than one person will make it a counter suit.
Otherwise I will be filing myself regardless. $2000 of worthless machinery!
- Fast shipping
- Premature equipment failure
- Customer service
- Injuries
Preferred solution: Let the company propose a solution
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Total Gym Customer Care Review
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Verified Reviewer | Fort Vermilion, AlbertaTotal Gym Exercise Machine Review
Customer sevice that stinks !
I contacted customer service on a live blog . I asked what is the size of the total gym as I have a truck/camper and I travel a lot .
I also asked if there is a distributor in the Vancouver BC area . The answer was "tota gym does not deliver to Quebec the yukon or the northwest terr . And no answer RE the size/weight . So I ask again what is the size of the total gym ?
I than get asked "what fitness level are you looking at " ? My response is "whats fitness level got to do with the size" ? I am getting very annoyed with the evasive answers at this point. The respose is "I told you before it's 55 !
55 what ? Depth , length , width or weight ? Is that metric or inches ? I am so annoyed at this point that I sever the connection .
Why is Total Gym so evasive ? What are they trying to do ?
I e-mailed the company and get no response , they just do not care ! Don't trust them !
- Very poor costomer service
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you dropped it on your foot hello??????
No this issue has not been fixed yet. Unfortunately!