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After purchasing my Total Gym Fit( third total gym purchase for me) I had to change my discover credit card for security purposes. I called Mr.

Brian White (Total Gym Customer Service Rep) twice explaining that I needed to give the company my new ID number in order not to interrupt payment service. I have not received any call back after my calls. Unfortunately it will be a problem for your company if this simple problem is not addressed. I have done what I can, please insure a call back so this situation can be settled.

I have used the Total Gym for years and have upgraded twice and recommended it to many of my friends and police officer associates. Yours Truly, Al McCarthy

Product or Service Mentioned: Total Gym Sales Representative.

Reason of review: Poor customer service.

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Irene Moore
#1698109
Shopping Expert
If you need any assistance, you may contact Total Gym Customer Service by phone at 1-800-501-4621 (toll-free), by email at support@totalgym.com, or by mail
Total Gym 5225 Avenida Encinas Suite C Carlsbad, California 92008 United States
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