State: California Clear all filters (4 of 42 reviews match)
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I ordered a total Gym with percofic uses tricep and bricep and cycle trainer. Some of the missing items were cycle trainer, I call Total Gym the response was Oh you have to pay extra for that. I told them that Mr Xxxxxx saiid this was all included. Reported to consumer...
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1 comment
Irene Moore
#1698112
Shopping Expert
According to TotalGymDirect.com, replacement parts like hitch pins, wheel assembly kits, heel pads, foam grips, etc. can be ordered from the TotalGymDirect.com.
You may also ask for a refund or credit by calling a Total Gym Customer Service representative at 1-800-501-4621 (toll-free) within 30 days of the purchase.
Review
#1378244 Review #1378244 is a subjective opinion of poster.
Service
Total Gym Shipping Service
Reason of review
Order processing issue
1.0
Details
I was told over the phone this company would give me my money back no questions asked if I wished to return it before the 60 days. I could never get it out of the box it was so heavy. When I called and asked them to come get it the lady told me it would caust me $49...
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1 comment
Anonymous
#1445253

I WANT TO RETURN THE TOTAL GYM ITS BIGGER THAN WHAT I THOUGHT I'VE CALLED THE NUMBER ON THE INSTRUCTIONS TO GET A RETURN CODE TO SHIP AND I GET A CALL CENTER AGENT THAT CAN'T DO ANYTHING I'VE TRIED VIA EMAIL AND I GET THE SAME RUN AROUND.ANYBODY OUT THERE THAT CAN HELP ?

Review
#909927 Review #909927 is a subjective opinion of poster.
Reason of review
Problems with payment
It was bigger than it looked . I hurt my back just Looking a it. Then I had someone bring it in. After some time I became alarmed. Then I saw the thing being towed by a strong man with great difficulty... It wasn't even in my house yet. This piece of equipment is...
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2 comments
Anonymous
#1008017

Ironically, that is the purpose of excercise!

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Review
#559052 Review #559052 is a subjective opinion of poster.
Cons
  • Help me get rid of this monster
Reason of review
Not as described/ advertised
Loss
$600
I ordered a gym system from "Total Gym" around Dec 2, 2010 for my wife xmas. The gym never got to me, since then I have called over 20 times and left messages over 20 times sent 2 emails and as of today NO one has called me to tell me where my gym is. They are giving...
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1 comment
Anonymous
#1279984

Wow!! Given all the horrible reviews and bad non-exsistance Customer Service. I won't be purchasing this product.

Review
#215839 Review #215839 is a subjective opinion of poster.
Loss
$1200

Contact Total Gym Customer Service

Mailing Address:
Total Gym
5225 Avenida Encinas Suite C
Carlsbad, California 92008
United States
Phone:
(800) 541-4900
All Total Gym Contacts

Total Gym Products and Services Reviews

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