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1.8 Based on 8 reviews
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Well would of like to make payments through the mail instead of out of my account. Never could get ahold of someone who could give me an address to send payments too. I changed bank cards and would hope they would send me a bill in the mail. No such luck. They went straight to collections agency who even wants my bank account info. Sorry not giving that out over the phone. I would rather pay with a money order. Service sucks. Everything sucks... Read more

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I was told over the phone this company would give me my money back no questions asked if I wished to return it before the 60 days. I could never get it out of the box it was so heavy. When I called and asked them to come get it the lady told me it would caust me $49 dollars to return it. This I was never told it's bran new still in the box. She said they will return all my money but not for the shipping. I really think when you order this you... Read more

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I'm sick of calling 1 of the hundred different listed numbers for total gym only to speak to a machine. Human interaction would be GREATLY appreciated when trying to figure out process and procedure information.

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Im a disabled vet i live at 71 balzac cout tonawanda ny 14150 i would love to work out my knees are gouty chuck i cant afford it but if u have a old rusty total gym i coulld restore it and put it to us in home alone every day all my buddies are dead.i use to be in black opps if u can help.a old fellow out ill make u proud mike mckeiver broke and lonely

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Very disappointed, from the equipment to the customer service. I suggest you be ware! I tried it, i keep my hair in a ponytain, and it pulls my hair, it also has you over extending on excersizes. I called to return it, they would say no it's too late, i asked to speak to a manager and they you take a message and never return your call. This thing is sitting in a box in my garage. It's awful.

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This machine is dangerous i pulled my shoulder but i dont have insurance have been sleeping in pain for a 5 months already there should be a warning for age or weight! 702-374-9505 Agustin S.

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Not happy with the total gym I sent an email on March 21, 2016 no response I would like to have a response to this email please they are already taking money out of my checking account for this thing it was broken right out of the box I want this piece of junk out of my house please please send me an address to where to send this *** thing to that's all I need from you I don't need any sales I don't need it to be fixed or whatever I just want... Read more

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Customer service sucks. I submitted an order 3 weeks ago, or so I thought. I was never billed, so I contacted customer service again and was told the order did not process because the billing and shipping address were different. I called five times over this issue to explain that billing was my Georgia address and shipping was my home in another state.I live in three different states depending upon time of year. What's so difficult, Amazon... Read more

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Well l ordered my total gym machine @$829. But they arec charging me on my credit also they want me to pay double amount. Their customer service is poor n don't trust total gym.

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I have owned my Total Gym Fit for almost a year. It's a mechanical wonder for my exercise program. It takes up some space and requires extra effort to fold up and set up, but this is an added bonus to my workout program. I have had limited experience with customer service, but only with positive outcomes. I can find the answers to most of my questions on the website. I find it a total waste of time to call customer service with purely... Read more

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