Contact Total Gym Customer Service
Total Gym Phone Numbers and Emails
Toll-Free Number:
-
(800) 541-4900Toll Free
Customer Service:
-
(858) 586-6080All Locations
-
(800) 541-4900 ext 5USA and Canada
General Info:
-
(760) 448-3130
Total Gym Emails:
Customer Service
General Info
Australia, Pacific Islands, New Zeland, Austria, Germany, Bahrain, Saudi Arabia, Benelux, Canada, Costa Rica, Egypt, Denmark, South Africa, Sweden, Taiwan, Turkey, Czech Republic, Finland, Mexico, Norway, Portugal, Qatar, United Arab Emirates, Russia, Singapore, Spain, Switzerland, Thailand, Ukraine, United Kingdom, United States, Vietnam
xieguobin@zmyl.cn
China
Contact Information
Total Gym Website:
Total Gym Help Center:
Corporate Office Address:
Total Gym
5225 Avenida Encinas Suite C
Carlsbad,
California
92008
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 4:00 pm
Fax:
+1 (858) 566-8898
Summary of Total Gym Customer Service Calls
355
TOTAL
CALLS
CALLS
01:23
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Total Gym?
Payments and Charges Question:
- “Need to make payment”
- “Billing”
- “My name is Betty Herron I am calling to try to see what is the total of my bill so I can see if I could pay it off”
Request for Information Question:
- “Question on models”
- “About my payment”
- “I need to speak to someone about my account”
Return/ Replace Question:
- “Need to return the gym”
- “Replace parts”
- “Return”
Product/ Service Question:
- “Something broken”
- “I joined all access workouts but currently only getting free videos”
- “Broken part”
Account Question:
- “Check balance”
- “Why are you still taking money out of my account when my equipment is paid for?”
- “Can't sign into my TV app. Forgot password and site promises to send a link to my email account, but doesn't”
Shipping and Delivery Question:
- “Didn't get free workouts with total flex l”
- “Did not receive my total gym”
- “Send Send back the total gym it's too big for a house it's a nice thing but we just can't use it so we need to address the race send it back all the things from our FedEx parcel post”
Employment Question:
- “Payoff”
- “To pay off my total gym”
- “Pay off The remaining balance”
Cards Question:
- “Change credit card”
- “Need a new set of cards for my XLS glued altogether had a fire water damage the cards”
- “Problems with card”
Activation/ Cancellation Question:
- “I want to cancel my order”
- “My order was canceled”
- “Cancel order”
Staff Question:
- “Customer service”
Other Question:
- “To find a toe bar and it's item number as well as the price so I can order it.”
- “Missing parts”
- “Parts”
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Total Gym