Total Gym Phone Numbers and Emails

Toll-Free Number:

  • (800) 541-4900
    Toll Free
Send Message

Customer Service:

  • (858) 586-6080
    All Locations
  • (800) 541-4900 ext 5
    USA and Canada

General Info:

  • (760) 448-3130

Headquarters:

  • (858) 764-0044

Sales/ Reservations:

  • (800) 971-2071
    Home Fitness Infomercial Equipmen

Total Gym Emails:

Customer Service
General Info
Australia, Pacific Islands, New Zeland, Austria, Germany, Bahrain, Saudi Arabia, Benelux, Canada, Costa Rica, Egypt, Denmark, South Africa, Sweden, Taiwan, Turkey, Czech Republic, Finland, Mexico, Norway, Portugal, Qatar, United Arab Emirates, Russia, Singapore, Spain, Switzerland, Thailand, Ukraine, United Kingdom, United States, Vietnam
xieguobin@zmyl.cn
China
orders@totalgymden.com
Oman
b.niedzicki@fizjokoncept.pll
Poland
info@totalgym.ro
Romania
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How to Contact Total Gym?

Most Popular Number:

(800) 541-4900
Toll Free
Total calls: 263 Issues resolved: 4 Last call: Mar 11, 2024

What Is the Total Gym Phone Number?

Total Gym has several contacts for different cases. If you need to find out more details about commercial fitness and physical therapy equipment for home, commercial, or physical therapy use, dial 1-800-541-4900. Have several questions after purchasing a Total Gym unit from the infomercial division? Call 1-800-971-2071. To get in touch with the Total Gym global headquarters, dial one of the following phone numbers: 800-541-4900 (USA and Canada), or 858-586-6080 (all locations). If you have no opportunity to talk with a real person by phone, send a fax. For this, use the following company contact: 858-566-8898.

Can I Email Total Gym Customer Service?

For easy communication with Total Gym customer service in cases where you cannot talk by phone, the company provides written ways of solving your issues. To send a letter, go to the “Contact Us” page of the company website and fill out a contact form. In the “Message” field, describe your questions or requests in detail. Then click on the “Submit” button. You can also send a letter to the manager via Facebook or Instagram page. To go to one of these social media, click on the appropriate hyperlink under “OUR CHANNELS” on the official company website.

How Do I Contact Total Gym via the Website?

You have several ways to contact the company via its official site. The fastest one is to click on the round button in the lower right corner. It opens an online chat window on the left side. To start your communication with a virtual assistant, type your question or request in the “Write a message” field and click on the icon with the image of a paper airplane to send your message. Another way to get in touch with the Total Gym support team right from the company site is by filling out the contact form on the “Contact Us” page we mentioned above.

PissedConsumer Club

Contact Information

Total Gym Website:

Total Gym Help Center:

Corporate Office Address:

Total Gym
5225 Avenida Encinas Suite C
Carlsbad, California 92008
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 4:00 pm

More contact details

Fax:

+1 (858) 566-8898

Total Gym Rating Based on 44 Reviews

Rating details

2.2
more details
Customer service
Advertised vs Delivered
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Total Gym Customer Service Calls

355 TOTAL
CALLS
01:23 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Total Gym?

Payments and Charges Question:

  • “Need to make payment”
  • “Billing”
  • “My name is Betty Herron I am calling to try to see what is the total of my bill so I can see if I could pay it off”

Request for Information Question:

  • “Question on models”
  • “About my payment”
  • “I need to speak to someone about my account”

Return/ Replace Question:

  • “Need to return the gym”
  • “Replace parts”
  • “Return”

Product/ Service Question:

  • “Something broken”
  • “I joined all access workouts but currently only getting free videos”
  • “Broken part”

Account Question:

  • “Check balance”
  • “Why are you still taking money out of my account when my equipment is paid for?”
  • “Can't sign into my TV app. Forgot password and site promises to send a link to my email account, but doesn't”

Shipping and Delivery Question:

  • “Didn't get free workouts with total flex l”
  • “Did not receive my total gym”
  • “Send Send back the total gym it's too big for a house it's a nice thing but we just can't use it so we need to address the race send it back all the things from our FedEx parcel post”

Employment Question:

  • “Payoff”
  • “To pay off my total gym”
  • “Pay off The remaining balance”

Cards Question:

  • “Change credit card”
  • “Need a new set of cards for my XLS glued altogether had a fire water damage the cards”
  • “Problems with card”

Activation/ Cancellation Question:

  • “I want to cancel my order”
  • “My order was canceled”
  • “Cancel order”

Staff Question:

  • “Customer service”

Other Question:

  • “To find a toe bar and it's item number as well as the price so I can order it.”
  • “Missing parts”
  • “Parts”

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